Privacy Policy for Verve Wellbeing

Verve Wellbeing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.vervewellbeing.co.uk.

What personal information do we collect?

We collect the following personal information from you when you visit our website:

  • Your name and email address if you contact us through our contact form

  • Your IP address and browser information when you visit our website

  • Your cookie information if you allow cookies on our website

How do we use your personal information?

We use your personal information to:

  • Respond to your enquiries

  • Improve our website and services

  • Send you marketing communications (if you have opted in to receive them)

  • Track your use of our website

Who do we share your personal information with?

We may share your personal information with the following third parties:

  • Our website hosting provider

  • Our email marketing provider

  • Our analytics provider

If your course is externally accredited, we will provide your name, contact details, and course outcome to the awarding body. For Fundamental Wellbeing Training, the awarding body is Be Empowered Ltd T/A SkillBase Fundamental Wellbeing Mental Health Training.

We use external companies to issue training certificates on our behalf, and we have written contracts in place with them.

We will never sell your personal information to third parties.

How do we protect your personal information?

We take steps to protect your personal information, including:

  • Using secure servers to store your personal information

  • Using encryption to protect your personal information when it is transferred over the internet

  • Limiting access to your personal information to authorized employees and contractors

Your rights

You have the following rights with respect to your personal information:

  • The right to access your personal information

  • The right to correct your personal information

  • The right to delete your personal information

  • The right to object to the processing of your personal information

  • The right to withdraw your consent to the processing of your personal information

If you are not happy with how we have used your personal data, you have the right to make a complaint to the Information Commissioner's Office (ICO) by phoning 0303 123 1113 or writing to casework@ico.org.uk.

To exercise any of these rights, please contact us at dave@vervewellbeing.co.uk.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on our website.

Contact us

If you have any questions about this Privacy Policy, please contact us at:

dave@vervewellbeing.co.uk

Effective Date

This Privacy Policy is effective as of September 12, 2023.